Content Management has become the center of online customer engagement experiences. With the maturation of many content management platform capabilities, new functionalities that step outside of typical CMS expectations —like marketing automation, personalization, mobile engagement and many others— are extending the impact of content management within organizations.

eDynamic embraces these new opportunities to extend the reach of the CMS. We understand that the CMS is the foundation for managing online customer engagement —throughout the customer lifecycle— starting from a prospect to becoming a lifetime customer. Not only do we understand the ecosystem of CMS technologies, but we work with clients to define a strategic roadmap that optimizes the use of these technologies to solve their business problems.

Our CMS Experience
Web content management has been eDynamic’s focus since our inception. With the implementation of over 250 CMS solutions, our team has developed proven methodologies and acquired highly developed technical knowledge that enables us to deliver successful projects within any phase of the CMS lifecycle.

As certified solution partners for Sitecore, Ektron and Open-Text, our team maintains current and upcoming knowledge of these platforms through continued training and certification. The solutions we deliver for customers reflect the experience we have.

Content Management Center of Excellence (CoE)
Our center of excellence is the foundation of our web content management practice. The strategic insights, best-practice methodologies and product selections used in client engagements are defined by our CoE team. Our CoE team works on internal initiatives —like product evaluations, implementation processes and proof-of-concept (POC) integrations— that enable us to prove the value and effectiveness of the solutions and approaches before implementing them.

Strategic Approach
While many service organizations focus on their deep technical experience, we combine our technical experience with strategic leadership to help clients meet their objectives. Before we build anything, we take the time to understand how your business works —how you sell your service or product, how your customers think and what your objectives are, while identifying the obstacles in getting there— then finally, we work with you on a strategy and delivery roadmap to meet your objectives.